At jackpotgo, we believe gambling should always be fun — never a source of stress or financial harm. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.
Every jackpotgo account comes with built-in responsible gaming features. These tools are free, easy to use, and available 24/7 — because your wellbeing always comes first.
Set a daily, weekly, or monthly deposit cap on your jackpotgo account at any time. Once set, limits take effect immediately and can only be increased after a 7-day cooling period — protecting you from impulsive decisions.
Configure jackpotgo to send you a reminder notification after you've been playing for a set amount of time — 30 minutes, 1 hour, or a custom duration. A gentle nudge to take a break and stay refreshed.
Need a short break from jackpotgo? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended and you won't receive any promotional communications.
If you feel you need a longer break, jackpotgo's self-exclusion tool lets you permanently or indefinitely close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
Set a maximum loss threshold for a given period on your jackpotgo account. Once your loss limit is reached, you won't be able to place further wagers until the limit period resets — keeping your spending predictable.
Our Filipino support team is available around the clock via live chat on the jackpotgo platform. If you're concerned about your gambling habits — or those of someone you know — don't hesitate to reach out. We're here to help, walang judgment.
Problem gambling can affect anyone — from casual players in Manila to regular bettors in Cebu or Davao. The earlier you recognise the warning signs, the easier it is to get back in control. jackpotgo encourages all players to check in with themselves regularly.
If you answer "yes" to three or more of the questions on the right, we strongly encourage you to use jackpotgo's responsible gaming tools or seek support from a professional counsellor.
Do you spend more money on gambling than you originally planned?
Have you ever borrowed money — from family, friends, or through GCash loans — to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to people close to you about how much time or money you spend gambling?
Do you find yourself chasing losses — betting more to try to win back money you've lost?
Has gambling caused problems in your relationships, work, or studies?
Do you think about gambling even when you're doing other things — at work, with family, or during meals?
jackpotgo's self-exclusion tool is one of the most important responsible gaming features we offer. If you feel that gambling is no longer fun and is causing harm, self-exclusion gives you a firm, enforceable break from the jackpotgo platform.
During a self-exclusion period, your jackpotgo account will be suspended, all marketing communications will stop, and you will not be able to log in or make deposits. This is a serious commitment — and jackpotgo will honour it fully.
Follow these steps to activate self-exclusion on your jackpotgo account:
Play Smart, Play Safe
jackpotgo is the Philippines' most player-focused online casino. Set your limits, play within your budget, and enjoy the games — slots, live casino, bingo, and more. Must be 21 or older to register.